Managed Service Providers

Enhance your billing process and increase customer intimacy with the C‑Facts Control Center. 

Billing

Enhancing your billing process

The C‑Facts service facilitates you to increase your billing process’s speed, efficiency, and accuracy while creating a single pane of glass to your customer’s usage across clouds.

Reduce time to collect data from different clouds

Stop spending time on collecting data from different Public Clouds. C‑Facts will do the heavy lifting for you by connecting to an array of Public Cloud API’s and gathering the daily usage- and licensing data.

Speed up your data processing

Lean back while we convert the collected data into a common data model that enables you to start allocating costs to customers.

Make sure all costs are allocated

C‑Facts reduces the complexity of cost allocation to merely selecting the right tags and adding them to a customer. And if you forgot to allocate costs you will be informed by the unassigned costs overview.

Pro forma billing

By setting the correct margin and discount per customer the C‑Facts Control Center enables you to create pro forma billing information for your customers. You can download the pro-forma billing information to import this into your billing software.

quick

Easy and quick on-boarding

With C‑Facts you get a ready to use service with an easy and short implementation.
Our three‑step onboarding process will have you up and running in no time with minimal need for IT involvement;

1
l

Sign up to C‑Facts

Signing up couldn’t be easier. We only need your name and e-mail address to get started.
2

Enter your Cloud credentials

After entering your Public Cloud credentials, C‑Facts collects the data and converts it into a common data model.

3

Configure the view of your data

That is all it takes to get the pro-forma invoicing data for your customers.

Customer Insights

Increasing customer intimacy

C-Facts enables you to turn your monthly billing into a service that increases customer intimacy and adds value to your services.

Insight as a Service

With C‑Facts you turn that awkward monthly billing moment into an insightful and continues daily updated service for your customers. Give your customers access to your C‑Facts Control Center and provide them with insights that surpass billing information and truly supports their business.

1

Align your Pro‑forma billing with your customers business

Based on your customers’ requirements, you allocate cost to cost centers like departments, applications, or projects and add your margin and discount to create the required pro‑forma billing view.

2

Share a C‑View with your customers

You are now ready to invite the users of your customer to start using the applicable C‑View.

3

Providing insights to your customer

Your customer can view his usage and cost in the dynamic C‑Facts Control Center with daily refreshed data that enables him to dive in deeper for detailed investigations.

Align with your customers business

Improve communication with your customers by using C‑Facts as the single source of truth. With both of you having access to the same data, it is much easier to service your customers.

Adapt quickly to changes

While your billing systems might be rigid and difficult to change, C‑Facts lets you quickly and easily reconfigure the C‑View on your customer’s request to better align with his business.

Your customers C‑Facts Control Center

Does your customer want to have full control over how he configures and views his data? Then share your data with him and create a customer-specific C‑Facts Control Center. Now your customer can fully configure his cost data the way he wants it.

Import your own Non Public Cloud data

We understand that not all data is available via an API, so we give you the option to upload monthly data in CSV format. This data is then available in the C‑Facts Control Center, similar to data collected directly from the Public Cloud.

Historical data from day one

A dashboard without historical data is of limited value for your customers. That is why when you add a new Public Cloud data source to your C‑Facts Control Center we automatically collect the available historic data. Are you using the manual upload of data via CSV? Don’t worry because that also provides the possibility to upload historical data.

FAQ

Frequently asked questions

Here is the top 5 asked questions about how to create added value services with C-Facts.

Does C-Facts help me with my time and cost reduction goals?

C-Facts saves you time by:

  • Having C-Facts collect and aggregate data from one or more sources, no more need for error-prone, time-consuming manual labour with Excel files.
  • Spend less time explaining your invoice to your customers by giving them access to the C-Facts dashboard, where they can find all the info they need.

C-Facts helps you with cost reduction by:
 

  • Speeding up your billing process by relieving your finance department from the time-consuming collection and aggregation of data.
  • Use the C-Facts clear overview of unassigned cost to ensure proper cost allocation and ensure all costs are billed to your customers.

What Public Cloud platforms and account types does C-Facts support?

C-Facts can support any API enabled source. We currently have API collectors for the following Public Clouds:
 

  • Azure
    • Cloud Solution Provider
    • Enterprise Agreement
    • Customer Agreement
  • AWS
    • Payer Accounts
    • Direct Payer Accounts
  • Oracle
    • Oracle Cloud Account
  • Google Cloud
    • Payer Accounts
    • Direct Payer Accounts

Can I add non-Public Cloud Data to the C-Facts Control Center?

If the source is API enabled, we can create an API connector to enable automatic upload.

You can manually upload data by using the CSV-upload functionality.

Can I use C-Facts as a value add managed cloud service for my customers?

Providing your customer with business insights based on your invoice offers your customers previously hard to get valuable business information they can use for their strategic cost management.

You can extend that managed cloud service by managing the correct naming convention of resources and tags, thus ensuring that your invoice data can provide your customer with all the insights he needs.

How do you handle invoices from our Public Cloud accounts that have different billing cycles?

Our standard procedure is to translate all these invoices to calendar month billing info, giving you and your customers an easy to understand cost and usage overview.

Optional you can select a specific invoice period based on the invoices from your Public Cloud provider’s invoice.